"We collect the information we need to run your account, deliver the services you asked for, and follow up when you've given us permission — nothing more. Your data is never sold."
This policy describes what Atlas Agents collects, why we collect it, and the limits we place on ourselves. If anything in the sections below contradicts the summary, the summary wins and we need to update the document.
In this document, "Atlas Agents," "we," "us," and "our" refer to the estimate-recovery and follow-up workflow service described on this site. This policy covers any interaction with us — by website, phone, email, or SMS/text.
Depending on how you interact with us, we may collect the following categories of information:
We do not use your data to train foundation models, sell ad inventory, enrich third-party datasets, or build a marketing profile of your customers.
If you provide your mobile number, we may send you text messages related to our business relationship with you. These messages may include appointment reminders, service updates, estimates, invoices, follow-up messages, customer support communications, and marketing messages where you have consented to receive them.
Message frequency may vary. Message and data rates may apply.
You can opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us at hello@atlasagents.ai or (512) 829-1471.
We do not sell personal information. We share information only in three narrow circumstances:
We do not share your data with other Atlas customers.
We use administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. These include secure software systems, account access controls, and role-based permissions. We encrypt data in transit and at rest and review access logs regularly.
No system is perfect; if we have a security incident that affects your data, you'll hear from us promptly, in plain language, with what we know and what we're doing about it.
You may contact us at any time to:
Write to hello@atlasagents.ai from the email address associated with your account. Depending on where you're located, applicable law may give you additional rights — we honor those rights regardless of jurisdiction, on request, within 30 days.
We'll update this page when something material changes. The "last updated" date at the top always reflects the current version. For significant changes — new categories of data, new sharing practices — we'll email account admins directly before the change takes effect.
Write to us with any question about this policy or the data we hold.