Privacy policy.
01 Summary
"We collect the information we need to run your account, deliver the services you asked for, and follow up when you've given us permission, nothing more. Your data is never sold."
This policy describes what Atlas Agents collects, why we collect it, and the limits we place on ourselves. If anything in the sections below contradicts the summary, the summary wins and we need to update the document.
02 Who we are
In this document, "Atlas Agents," "we," "us," and "our" refer to the local content and business automation services described on this site. This policy covers any interaction with us: by website, phone, email, or SMS/text.
- Business name: Atlas Agents
- Mailing address: 33188 Ranch Rd 12, Dripping Springs, TX 78620
- Phone: (512) 829-1471
- Email: hello@atlasagents.ai
- Website: getatlasagents.ai
03 What we collect
Depending on how you interact with us, we may collect the following categories of information:
- Name
- Phone number
- Email address
- Service address
- Billing address
- Appointment, estimate, invoice, and job details
- Company facts, social profile links, content preferences, and job photos or other content you choose to share
- Messages, emails, texts, and support requests sent to or from us
- Usage data from the Atlas product, including content reviews, approvals, edits, and service activity
04 How we use it
- Prepare, review, and schedule the content you approve
- Schedule, confirm, update, and complete services
- Send estimates, invoices, receipts, reminders, and account-related updates
- Respond to customer questions and support requests
- Improve our operations, communications, and customer experience
- Maintain internal records and comply with legal obligations
We do not use your data to train foundation models, sell ad inventory, enrich third-party datasets, or build a marketing profile of your customers.
05 SMS & text messaging
If you provide your mobile number, we may send you text messages related to our business relationship with you. These messages may include appointment reminders, service updates, estimates, invoices, follow-up messages, customer support communications, and marketing messages where you have consented to receive them.
Message frequency may vary. Message and data rates may apply.
You can opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us at hello@atlasagents.ai or (512) 829-1471.
06 How we share
We do not sell personal information. We share information only in three narrow circumstances:
- Service providers. Trusted third parties needed to operate our business, such as field-service software providers, payment processors, email or messaging providers, cloud infrastructure, analytics providers, or professional advisors, under data-processing agreements.
- Legal obligations. If compelled by valid legal process, we respond narrowly and, where legally permitted, give you notice first.
- Business transfers. If Atlas Agents is acquired or merged, this policy travels with the data. You'll be notified before any material change.
We do not share your data with other Atlas customers.
07 Storage & security
We use administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. These include secure software systems, account access controls, and role-based permissions. We encrypt data in transit and at rest and review access logs regularly.
No system is perfect; if we have a security incident that affects your data, you'll hear from us promptly, in plain language, with what we know and what we're doing about it.
08 Your choices & rights
You may contact us at any time to:
- Update your information
- Request deletion, where applicable
- Opt out of marketing communications
- Ask questions about how your data is used
Write to hello@atlasagents.ai from the email address associated with your account. Depending on where you're located, applicable law may give you additional rights. We honor those rights regardless of jurisdiction, on request, within 30 days.
09 Changes to this policy
We'll update this page when something material changes. The "last updated" date at the top always reflects the current version. For significant changes (new categories of data, new sharing practices), we'll email account admins directly before the change takes effect.
10 Contact
Write to us with any question about this policy or the data we hold.